The products are shipped out less than two business days after the order has been passed. We ship always with a tracking number. We ship world-wide and insure your order for 100% of their value. If they get lost, we refund your payment or reship the order. You decide! Shipping usually takes around 12 to 21 business days for US customers for apparel products shipping usually takes around 5 to 8 business days. For international customers, Canada Shipping for apparel products takes up to 10 - 15 business days shipping may take around 16 to 26 business days! If you did not receive your item after 30 business days, please advise our client department through the “Contact Us” tab and it will be a pleasure for us to help you out.